Skip to content

SEC-00 / PROCESS

How work moves through the shop

Five phases, each with a defined input, a defined output and an approval gate. Nothing moves forward until the previous phase is accepted in writing.

SEC-01 / PHASES

The five phases

Durations shown are typical ranges across our project types. Your agreement replaces them with dates.

05 PHASES
PH-012–5 days

01 — Brief

A call and a written questionnaire covering the goal, the audience, what exists today, hard deadlines and budget range. If the work is not something we do, we say so and point you elsewhere.

You provide
Business goal, existing assets and accounts, deadline, budget range, decision maker.
We deliver
A written summary of the requirement and an honest view of feasibility and cost.
Gate
You confirm the summary is accurate before we produce a scope.
PH-023–7 days

02 — Scope

We turn the brief into a deliverable list, a schedule with milestones, a fixed price or rate, and an explicit out-of-scope list. Change requests after this point are quoted separately rather than absorbed silently.

You provide
Feedback on the deliverable list, confirmation of priorities, signature and deposit.
We deliver
A service agreement, deliverable list, milestone schedule and payment schedule.
Gate
Work begins when the agreement is signed and the first payment clears.
PH-032–10 weeks

03 — Build

We work in short cycles against the milestone schedule. A staging URL is available from the first week so you are never waiting for a reveal. Blockers are raised the day they appear, not at the deadline.

You provide
Content, brand assets, account access, and feedback within the agreed review windows.
We deliver
Working software on staging, updated at each milestone, with a written progress note.
Gate
Each milestone is reviewed and approved before the next begins.
PH-043–10 days

04 — QA

Cross-browser and device testing from 360px upward, form and integration testing, analytics verification, performance measurement, accessibility checks, and a security review of authentication and data handling.

You provide
User acceptance testing against the deliverable list and a consolidated defect list.
We deliver
A test report, defect fixes, and a launch checklist including redirects and monitoring.
Gate
You sign off the test report before we schedule the release.
PH-051–3 days, then 30 days

05 — Handover & Support

Production release, DNS or store release, monitoring enabled, and a handover session. Repositories, cloud projects and third-party accounts are transferred into your ownership.

You provide
Confirmation of account ownership transfer and a named contact for ongoing support.
We deliver
Source code, documentation, admin access, deployment, and 30 days of defect support.
Gate
The project closes when handover is confirmed in writing; retainers can start immediately after.

SEC-02 / ENGAGEMENT MODELS

Three ways to contract the work

EM-01

Fixed-scope project

One defined deliverable, one price, one schedule.

  • A written deliverable list and milestone schedule
  • A fixed price agreed before work starts
  • Change requests quoted separately, never absorbed silently
  • 30 days of defect support after handover

Billing: Deposit on signature, then payment at each agreed milestone. Invoiced in USD.

EM-02

Monthly retainer

Ongoing work with a reserved allocation of hours each month.

  • A reserved monthly allocation of development or marketing hours
  • A prioritised backlog you control
  • Monthly reporting and a planning call
  • Rolling monthly term with 30 days' notice

Billing: Invoiced monthly in advance in USD. Unused hours do not roll over unless the agreement says so.

EM-03

Dedicated team

Named people working on your product full time for a fixed term.

  • Named engineers or marketers allocated to your work
  • Direct access to the people doing the work
  • Your tools, your repository, your workflow
  • Minimum three-month term

Billing: Invoiced monthly in advance per allocated person in USD, with the rate fixed for the term.

SEC-07 / CONTACT

Tell us what you need built.

Send the brief, the deadline, and the budget range. We reply to all enquiries within one business day during our published hours.

Start a project
Legal name
The Factory Deals LLC
Entity
Limited Liability Company, State of Delaware, United States
Address
175 SW 7th Street STE 1517-1263, Miami, FL 33130, United States
Phone
+1 (307) 289-2860
Email
admin@thefactorydeals.com
Hours
Monday–Friday, 09:00–14:00 EST